Remote Software

iApproach uses TeamViewer for remote support. TeamViewer is a secure remote access client which comes in two forms listed below.  TeamViewer is very secure and we have been using it for years to support our clients around the globe. For more information about TeamViewer security features. (click here)

Quick Support: mostly used for single instance remote sessions (no installation or reboot required)
Quick Support Version 9

 

 

Quick Join: used to join a web meeting or online presentation (no installation required)
Quick Join Version 9

 

 

Full Version: we typically use full version when optimizing, removing virus, computer updates and in-depth troubleshooting (this version supports computer reboots)

 

For more information regarding TeamViewer and how it can be used, please visit their site:  http://www.teamviewer.com